Question 1

How do you keep my money safe?

Accepted Answer

We follow a strict set of rules set by regulatory agencies in every single country we operate in. These agencies are there to protect you. And they make sure that we’re always acting honestly and fairly. On top of that, we have bank level data security. We will never sell your data.

Plus, we have a specialised, in-house team that look after security. It’s their job to keep Wise watertight. They do training regularly — and they’re always reviewing our processes. Because of their work, we’re at the cutting edge of financial security. And you can rest assured your money’s safe.

Want to know more? Wise has been reviewed by Forbes, Nerdwallet, the Telegraph and Sitepoint among many others. You can also find over 100k customer reviews on TrustPilot, with an average rating of 4.7 out of 5.

Question 2

Are there spending limits on my card?

Accepted Answer

Cards come with default and maximum limits. You can choose or change these in your app. You can also turn off specific features like contactless payments, for individual cards. See here for more information on spending limits.

Question 3

Where can I use my card?

Accepted Answer

You can pay with your card almost anywhere in the world, but there are a few exceptions. So if you're going abroad, check if your destination is listed below.

Your card won't work in these countries:

Afghanistan, Burundi, Central African Republic, Chad, Congo and DR of Congo, Cuba, Eritrea, Iran, Iraq, Libya, North Korea, Palestinian Territories, Somalia, Sudan and South Sudan, Syria, Venezuela, and Yemen.

Question 4

How much does it cost to get a card?

Accepted Answer

The first card on your Wise Business account is included in your one-time account setup fee. After that, cards for team members cost 5 USD each.

And that’s it! Your Wise Business account gives you everything you need for international banking and we don’t charge any subscription fees.

Spending on our cards is designed to be in the local currency. So you don’t get hit with foreign transaction fees. If you don’t have the currency in your account, our Smart Conversion technology will automatically convert the balance that has the lowest conversion fee.

Question 5

Still have questions?

Accepted Answer

Check our help center for answers.

The Wise Multi-Currency Card that saves your business money

Expense cards for your team

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Receive money with the Wise Business account.

Send money abroad at the mid-market rate.

Get employee expense cards for your team.

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