You can open and close your Wise currency balance any time you want.
Learn more about what you can do with a balance
Open a new balance
Start on the home screen of the website or app.
Select the + sign on the balances box. You might have to scroll to the far right
Choose balance. Learn more about Jars
Choose the currency you'd like to hold money in
Add some money and verify your identity first to start using your balance
What you can do with a balance
Once you open a balance, you'll be able to:
Add money whenever you like. Just select Add money, choose the currency you’d like to add to, and choose how you'd like to pay. Make sure to pay with a bank account in the same name as on your Wise account
Receive money with your local account details if your region supports it
Convert money between your currencies whenever you need, at the mid-market rate with a low conversion fee
Hold money in your Wise account with no limits for most regions. There are only holding limits if your address is in Japan, Malaysia, or Singapore
Send money directly from any currency in your account to your friends, family, businesses, or to pay bills and subscriptions
Set money aside in a Jar
Spend money with your Wise card
Some customers can hold their money as Interest, Yield, or Stocks
If you’re a business, you can register to use your balances for business reasons — learn more.
Close a balance
To close your balances, remove each currency one by one.
Make sure there’s no money in the balance before you close it. To withdraw money:
Select the balance you want to close
Select Send or Convert
If you’re sending:
Choose the bank account you want to send your money to
Enter the total amount you hold in that balance
If you’re converting, choose which other balance you want to add the money to and then put in the total amount you hold in that balance.
Once all your balance is empty, you can close them by selecting the the three dots (...) and then Close balance
What if I have Direct Debits set up?
When you close a balance, any Direct Debits you have set up will automatically be cancelled.
This won’t cancel the contract or subscription you have with the company you were paying, so don’t forget to cancel with them, or give them different bank details. If you don’t, you might still owe them money, and they might charge you an extra fee for not paying on time.