Getting verified in Israel

From 31 March 2025, all customers residing in Israel need to be verified to continue using our services. This change allows us to tailor Wise to local needs in Israel and ensure we stay compliant with local regulations. Whenever you use Wise to send, receive, or hold money, it’ll comply with Israeli law.

We need to verify your identity before you make a transfer in Israeli Shekel (ILS). It’s how we keep your money safe and comply with regulations. It usually takes up to 2-4 working days for us to verify you. 

Proof of ID

We only accept a national ID issued in Israel. We’re working to accept non-Israeli IDs in the future. You should send us a high quality photo of one of these documents:

• Israeli national ID (Teudat Zehut)

• Israeli driving licence 

• Israeli passport

We might ask for a secondary ID to verify your identity. This should be different from the first ID you submit, and also be issued in Israel — see the list above.

Read how Wise verifies your identity

What happens if I don't get verified?

If you haven’t verified your account by 31 March, your account will be suspended and you won’t be able to use Wise to send, receive, or hold money. You’ll still be able to get verified and regain access to these features after that date.

Proof of address

We’ll ask you to provide a high quality photo, or scan of a document, showing your valid address. Some documents can’t be older than 3 or 12 months. 

Documents up to 3 months old

• A bank/card statement or a letter from your bank

• ID attachment from population registry

• A speeding ticket

• Landline phone, internet, cable, TV bill or a valid contract

• University acceptance letter

• Driving licence receipt

• Utility bills (gas, electricity or telephone)

• Document from a regulated financial services firm

• A letter from Israel national insurance

• Driving licence — we can only accept it if you didn’t use it for ID verification

Documents up to 12 months old

• Property, local or council tax bill

• Vehicle tax document

• Insurance bill or contract

Documents of longer validity

• ID attachment from population registry

• A letter from the Israeli Tax Authority (ITA)

Learn how Wise verifies your address

What if I no longer live in Israel?

If we’ve asked you to provide the documents above, and you no longer live in Israel, you’ll need to update your personal address.

Learn how Wise verifies your address

What documents might I need for a large ILS transfer?

We might ask you for a secondary ID when you’re sending over 50,000 ILS in 6 months or 5,000 ILS to certain countries. This is to comply with the regulations.

We'll ask for your transfer purpose and may ask to prove your source of funds. Here are examples of documents you can upload:

Salary

• Payslip

• Bank statement

• The Israeli Tax Authority (Annual Report)

• Employment contract

• Invoices

• Unemployment allocation

• Maternity allowance

Investments

• Employee stock plan exercise confirmation

• Investment/portfolio account statement

• Dividend voucher

• Crypto wallet statement

• Share sale confirmation

Pension

• Pension statement

• Bank statement — if it shows the income receipt

Inheritance

• Grant of Probate

• Will

• Trust Deed

• Death certificate (as a supporting document)

• Bank statement — if it shows the income receipt 

Loan

• Loan Agreement

• Bank statement — if it shows the income receipt 

Something else

• Gift

• Sold property

• Child support

• Divorce

• Scholarship

• Dividends

• Rent agreement