If your Wise card is about to expire you can request a replacement one free of charge. We’ll let you know when it’s time to order a new one, usually around 2 months before it expires. There's no fee for replacing an expired card.
Learn how to replace or cancel your card
To replace your new card
App:
Go to Card
Select Replace card
Enter your shipping address and order card
Choose how your name should appear on the card
Confirm the details, and you will see a message saying Your card is on its way!
Web:
Select Card
Select Replace card
Continue and enter your delivery address
Choose how your name should appear on the card
Confirm the details, and you will see a message saying Your card is on its way!
Will my current card still work until I get the new one?
Yes, your current card will work until the last day of the month it expires, unless your replacement card arrives and is activated. You can order a new card up to 6 months before the old one expires.
Activation
Your card will already be pre activated when it arrives (except for US or Japan issued cards), and can be used immediately with online and mobile wallet purchases.
You must activate your card on the Wise app or website to unlock all other payment methods.
Updating your card details
Once your new card is activated, make sure to remove your old card from mobile wallets and add the new one. Don’t forget to update your new card information with any merchants or subscriptions you pay using your Wise card.