Supported Mobile Operating Systems and How to Update

We support specific operating system versions to ensure you have the best and most secure Wise experience. This article explains which versions we support and how to update your phone and app.

Operating systems we support

iOS:

• iOS 16 and above

• iPhone 8 and later, compatible iPads

Android:

• Android 6.0 and above

• Devices running Google Play Services are recommended

Why we have minimum requirements

Supporting specific versions helps us:

• Keep your account and money secure with the latest security features

• Provide you with new features and improvements

• Ensure the app works reliably on your device

How to check your current operating system

On iPhone or iPad: 

1. Go to Settings > General > About

2. Look for your iOS version

Android:

1. Go to Settings > About phone

2. Look for your Android version

Note: The exact location may vary depending on your device manufacturer.

How to update your operating system

On iPhone or iPad:

1. Go to Settings > General > Software update

2. If an update is available, tap Download and Install

On Android:

1. Go to Settings > System > Software update

2. If an update is available, tap Download and install

Note: The exact location may vary depending on your device manufacturer.

How to update your Wise app

Enable automatic updates (recommended):

• iPhone/iPad: Go to Settings > Apps > App Store and turn on App Updates

• Android: Open Google Play Store > Settings > Network Preference > Auto-update apps

Update manually:

• iPhone/iPad: Open App Store, tap your profile picture, find Wise and tap Update

• Android: Open Google Play Store, search for Wise, and tap Update if available

How to check your Wise app version

1. Open the Wise app

2. Go to your profile picture or initials in the top corner

3. At the bottom of the page, you should find a section describing "Your app version"

What if you can't update?

If your device doesn't support newer operating systems:

• Use Wise on your computer at Wise.com

• Access Wise through your phone's web browser

• Consider upgrading to a newer device

Important: We only support apps from official stores (Apple App Store, Google Play Store). Using apps from other sources may compromise your security.