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When should I pay for my batch?

We recommend that you pay for your batch as soon as you upload your file. This will help make sure that you get that day’s exchange rate. We can only send payments once you pay for every transfer in your batch, and you mark your payment as paid. 

If for some reason you can’t pay in straight away, your transfers will remain open for a few days before being automatically cancelled by our system. Keep in mind the duration of guaranteed rate varies depending on the currency you send, and after that timeframe your money will be converted using the mid-market rate. Read more on guaranteed rate here.

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